Refund policy
Returns, Exchanges & Refunds
Thank you for shopping at Hairbluprint.com. Due to COVID-19, once an order has shipped, we do not accept returns due to sanitary reasons. Exchanges are accepted if the product was damaged upon receipt of the item. (Please see damaged or defective product)
Canceling An Order
Although we do not accept any returns or exchanges, you may cancel an order anytime before it ships from our facility if it has not been in packed or staged for shipping. (Note we ship very fast so you will have to do this very quickly after ordering)
Damaged or Defective Products
Due to COVID-19, we are not accepting damaged or defective products. You can however contact us within 24 hours of receipt of the product at customercare@hairbluprint.com. Submit photo images of the damaged or defective product to receive a credit for your item or for a replacement of the same item. If the claim is beyond the 24hour notice, appears to be tampered with or has been altered in any way, your claim will not qualify for an exchange.